Enhanced Support for InfluxCloud
In addition to 24x7 monitoring and triage of infrastructure issues, enhanced support includes access to our team of experienced support engineers for questions about using, optimizing, and troubleshooting all InfluxCloud components, including Telegraf, InfluxDB, Chronograf, and Kapacitor.
Enhanced support is included with all InfluxCloud Professional plans. If you’re on a Hobby or Standard plan, you can follow the steps below to purchase the Enhanced Support add-on.
For details about pricing, see InfluxCloud pricing.
Click the Enhanced Support box from your subscription page.
In the window that appears, select either a monthly or yearly plan.
Click Buy Enhanced Support to complete your purchase and be charged the amount displayed on the screen.
After completing your purchase, you will be returned to the InfluxCloud Subscription Management page.
You should see that Enhanced Support has been added to your subscription.