The InfluxCloud service provides a production-ready platform that includes InfluxDB Enterprise, Chronograf, and Kapacitor Enterprise on Amazon Web Services EC2 infrastructure. Use InfluxCloud as a backing store for any use case involving large amounts of timestamped data, including DevOps monitoring, application metrics, IoT sensor data, and real-time analytics.

InfluxCloud is designed to handle your time series data with high availability† and high performance.

Chronograf, your primary user interface to interact with InfluxCloud, provides:

Administrative capabilities

  • Database creation
  • User and organization management
  • Alert configuration

Integrated data exploration

  • Rapid creation and visualization of queries
  • Custom dashboards displaying collected metrics and events


  • Prebuilt dashboard cells based on metrics from Telegraf, allowing you to monitor the overall performance of your instance. For details, see Co-monitoring.

This guide will get you up and running with your new InfluxCloud instance or cluster.

Note: If you don’t have one, sign up here!).

You’ll learn how to:

  • Write data to and query data from InfluxDB
  • Load data into InfluxDB databases using Telegraf (InfluxData’s open source agent for collecting metrics and writing them to InfluxDB)
  • How to visualize your data using Chronograf

By the end of this guide, you will be able to begin collecting, storing, managing, and visualizing your time series data effectively and efficiently.

Managing your InfluxCloud subscription

The user who signs up for InfluxCloud is the account owner. The account owner is the only one who can perform the following actions:

Exploring InfluxCloud

In the next sections, you’ll become familiar with InfluxDB’s data structure and query language. You’ll use Chronograf, provided as a part of your subscription to InfluxCloud, as as the primary user interface.

If you prefer a command line interface (CLI), you can also interact with InfluxCloud that way. Instructions for CLI access here

If you have already been using InfluxDB and want to import your data into InfluxCloud, follow these instructions.

To quickly begin using Chronograf, see the Chronograf Getting Started guide.

InfluxCloud Add-ons

There are a number of InfluxCloud Add-ons available for purchase with your InfluxCloud subscription.
Keep in mind that none of the Add-ons are “free.” If you are on a 14-day free trial and decide to purchase an Add-on, you will be charged for using it.


While each InfluxCloud subscription includes free use of a limited Kapacitor, note that it is intended for light workloads only and there is no API access. In order to explore the full potential of Kapacitor’s batch and stream processing capabilities, you can purchase a Kapacitor Add-on and leverage it as part of your InfluxCloud subscription.

For details, see our Kapacitor Add-on documentation.


Grafana is an open source time series data visualization tool.

The Grafana Add-On offers multi-tenant support as well as alerting capabilities. The Add-on allows the InfluxCloud administrator to provide a full Grafana experience to different sets of users and groups from a single node on InfluxCloud.

For details, see our Grafana Add-on documentation.

Enhanced Support

In addition to 24x7 monitoring and triage of infrastructure issues, enhanced support includes access to our team of experienced support engineers for questions about using, optimizing, and troubleshooting all InfluxCloud components.

Enhanced support is included with all InfluxCloud Professional plans. If you’re on a Hobby or Standard plan, you can purchase the Enhanced Support add-on.


Each plan comes with a default amount of storage, which varies depending upon your plan (see InfluxCloud pricing for details). For additional storage, you can purchase the Storage add-on.

† Single instances (aka Hobby Plans) do not have data or process redundancy. These are not recommended for production usage.